Weisuàn Team ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website at microai.icu (the "Website") or interact with our services. This policy is designed to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the People's Republic of China Personal Information Protection Law (PIPL).
1. Information We Collect
1.1 Information You Provide Directly
We may collect the following personal information when you voluntarily provide it:
- Contact Information: Name, email address, phone number, company name, and job title when you fill out contact or inquiry forms
- Feedback and Communications: Content you submit through our feedback forms, contact forms, or chatbot interactions
- Account Information: Username and email address when you create an account through Netlify Identity
1.2 Information Collected Automatically
When you visit our Website, we may automatically collect:
- Device Information: Browser type and version, operating system, screen resolution, device type
- Log Data: IP address, access timestamps, pages viewed, referring URLs, click-stream data
- Usage Data: Interaction patterns, session duration, features accessed
- Cookies and Similar Technologies: As described in Section 3 below
1.3 Information We Do Not Collect
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, genetic or biometric data, health information, or sexual orientation.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To respond to your inquiries, provide customer support, and process your requests
- Website Improvement: To analyze usage patterns and improve our Website's functionality and user experience
- Communications: To send you relevant information about our products and services (with your consent, where required by law)
- Security: To detect, prevent, and address fraud, unauthorized access, and other illegal activities
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Analytics: To understand how our Website is used and to generate aggregated, non-identifying statistics
Legal Basis for Processing (GDPR): We process your personal data based on: (a) your consent, (b) the performance of a contract or pre-contractual measures, (c) our legitimate interests (such as improving our services and ensuring security), or (d) compliance with a legal obligation.
3. Cookies and Tracking Technologies
Our Website uses the following tracking technologies:
| Technology | Provider | Purpose |
|---|---|---|
| Analytics | Google Analytics | Website traffic analysis and user behavior insights |
| Analytics | Baidu Analytics | Website traffic analysis for visitors from China |
| Essential | Netlify | Session management, authentication, and hosting |
Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of the Website. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service Providers: Third-party vendors who assist us in operating the Website (e.g., Netlify for hosting, Neon for database services, SendGrid for email delivery). These providers are contractually bound to protect your data.
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or the public
- Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- With Your Consent: When you have given explicit consent for a specific sharing purpose
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data in transit
- Access controls and authentication mechanisms
- Regular security audits and vulnerability assessments
- Data backup and disaster recovery procedures
- Employee training on data protection best practices
While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When data is no longer needed, we will securely delete or anonymize it. Specific retention periods include:
- Contact form submissions: 24 months from the date of submission
- User account data: Duration of the account plus 30 days after deletion
- Analytics data: As governed by the respective analytics provider's retention policies
7. Your Rights
7.1 Rights Under GDPR (European Economic Area)
If you are located in the EEA, you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data under certain conditions
- Right to Restriction: Request restriction of processing under certain conditions
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
7.2 Rights Under CCPA (California Residents)
If you are a California resident, you have the following rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: We do not sell personal information, so this right does not apply
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
7.3 Rights Under China PIPL
Under the Personal Information Protection Law of the People's Republic of China, you have similar rights including the right to know, decide, access, copy, correct, delete, and withdraw consent regarding your personal information.
To exercise any of these rights, please contact us using the details in Section 11 below. We will respond to your request within 30 days (or within the time frame required by applicable law).
8. Children's Privacy
Our services are designed for business use and are not directed to children under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.
9. International Data Transfers
Our Website data is primarily stored on infrastructure provided by Netlify and Neon, which may be located outside your country of residence. If you access our Website from the European Economic Area, the United Kingdom, or other regions with data protection laws, your personal data may be transferred to and processed in China or other countries. We ensure that such transfers are conducted in compliance with applicable data protection laws, including the use of standard contractual clauses or other appropriate safeguards where required.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically. For material changes, we will provide a prominent notice on our Website. Your continued use of the Website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about our privacy practices, please contact us:
Weisuàn Team
Address: Haidian District, Beijing, China
Email: 13426086861@139.com
For EEA residents, you also have the right to lodge a complaint with your local data protection supervisory authority.